Agenda and minutes
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Contact: Andy Cottell 01273 481955
Note: ++ 10.45 or conclusion of the Cabinet meeting, whichever is the later ++
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Minutes of the meeting held on 17 July 2018 Minutes: 15.1 RESOLVED – that the minutes of the previous meeting of the Committee held on 17 July 2018 be confirmed and signed as a correct record.
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Reports Minutes: 16.1 Copies of the reports referred to below are included in the minute book.
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Urgent items Notification of items which the Chair considers to be urgent and proposes to take at the appropriate part of the agenda. Any members who wish to raise urgent items are asked, wherever possible, to notify the Chair before the start of the meeting. In so doing, they must state the special circumstances which they consider justify the matter being considered urgent.
Minutes: 17.1 It was agreed that a report on a revised staff relocation and travel expense scheme would be considered under item 7 as an urgent item. The reason for urgency is that the proposals in the report support the social worker recruitment that is to take place later this month. |
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Customer Experience Annual Report 2017/18 Report by Director of Communities, Economy and Transport Additional documents:
Minutes: 18.1 The Committee considered a report by the Director of Communities, Economy and Transport on measures being taken to further improve customer experience and information about the Council’s performance in 2017/18 in handling complaints, compliments and formal requests for information, including the Local Government and Social Care Ombudsman’s annual letter. 18.2 The Committee RESOLVED to – 1) note the progress of the Customer Project Board in the implementation of a series of measures to improve customer experience; 2) note the number and nature of complaints made to the Council in 2017/18; and 3) note the contents of the Local Government and Social Care Ombudsman’s annual letter to the Chief Executive. |
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Reservist and Armed Forces Community Policy Report by Chief Operating Officer Additional documents: Minutes: 18.1 The Committee considered a report by the Chief Operating Officer regarding a Supporting the Armed Forces Community Policy. 18.2 It was RESOLVED to – approve the adoption of the Supporting the Armed Forces Community Policy as set out at Appendix 1 of the report. |
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Revised Staff Relocation and Travel Expense Scheme Additional documents: Minutes: 19.1 The Committee considered a report by the Chief Operating Officer regarding a revised staff relocation and travel allowance scheme. 19.2 It was RESOLVED to – approve the adoption of the revised staff relocation and travel allowance scheme as set out in Appendix 1 of the report |