Approval to proceed with a joint procurement with Brighton and Hove City Council, and Surrey County Council for: a Call Plan (the main telephone service), a replacement Contact Centre telephony solution (including licences), implementation services (specialist knowledge and expertise) and Microsoft Teams telephony licences (enabling the dial pad and unified comms experience to be added to the existing Teams interface). With delegated authority given to the Chief Operating Officer to award.
Decision type: Key
Reason Key: Expenditure > £500,000;
Decision status: Recommendations Approved
Notice of proposed decision first published: 28/02/2023
Anticipated restriction: Part exempt - View reasons
Decision due: 31 Mar 2023 by Lead Member for Resources and Climate Change
Lead member: Lead Member for Resources and Climate Change
Lead director: Chief Operating Officer
Department: Business Services
Contact: Matt Scott, Chief Digital Information Officer 07552286752 Email: email@example.com Tel: 07552286752.