Decision details

East Sussex County Council commissions an external provider to manage the existing telecare contract. This includes the installation, maintenance and removal of equipment, monitoring and responding to alerts and providing the telecheck service (a proactive call service providing, for example, wellbeing checks and medication prompts). The current telecare contract ends on 30 August 2023 therefore Lead Member approval is being sought to go out to tender in early 2023 for a provider to manage the service from 1 September 2023.

29.1    The Lead Member considered a report by the Director of Adult Social Care and Health regarding the Future Technology Enabled Care (TEC) service provision.

DECISIONS

29.2    The Lead Member RESOLVED to:

1) approve the recommissioning of the telecare contract to be awarded in April 2023 with a start date of 1 September 2023; and

2) delegate authority to the Director of Adult Social Care and Health to take all necessary actions, including contract award, to give effect to the implementation of the above decision.

REASONS

29.3    TEC services offer reassurance and peace of mind to a significant number of clients and at little cost, offering both value for money and a means to enable adults to maintain independent lifestyles for longer than would otherwise be possible. It is therefore important that this vital service is retained to benefit both existing and future clients.