Decision Maker: Chief Operating Officer
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
This decision was delegated to the Chief
Operating Officer by the Lead Member for Resources and Climate
Change on 31 March 2023.
Following a further competition under the Crown Commercial Services
(CCS) Network Services 3 framework, 4Net Technologies Limited were
identified as the successful bidder based on submitting the Most
Economically Advantageous Tender (MEAT), in terms of technical,
commercial and legal criteria.
Decision to Award the Telephony and Contact
Centre contract to 4Net Technologies Limited.
Nine (9) responses to the framework further
competition were received and evaluated.
Publication date: 01/12/2023
Date of decision: 30/11/2023
Effective from: 08/12/2023