Decision details

Direct Payments Support Service Provision

Decision Maker: Lead Member for Adult Social Care and Health

Decision status: For Determination

Is Key decision?: Yes

Is subject to call in?: Yes


To approve an allowable contract extension of 24 months to the current contract for Direct Payment Support Services. This will enable an Adult Social Care review of personalised care and self-directed support, development of the Personal Assistant market and the Support with Confidence accreditation scheme and to commission services in the future that actively shape the market to support quality, choice, market resilience and enabling, person-centred care.


42.1     The Lead Member considered a report by the Director of Adult Social Care regarding a contract extension to the Direct Payments Support Service.


42.2     The Lead Member RESOLVED to:

1.             approve a 24-month extension to the current Direct Payments Support Service contract with People Plus;

2.             note the commissioning of the Vibrance contract replacement; and

3.             delegate to the Director of Adult Social Care authority to take all necessary actions to give effect to the implementation of the above contract amendments.



42.3     The Direct Payments Support Service (DPSS) offer vital provision to support eligible individuals with their Direct Payments to meet their care and support needs. It is important that future DPSSs promote personalised care and self-directed support and this extension will enable the development of the future model

Report author: Olu Abiwon

Publication date: 22/03/2022

Date of decision: 22/03/2022

Decided at meeting: 22/03/2022 - Lead Member for Adult Social Care and Health

Effective from: 30/03/2022

Accompanying Documents: