Issue - meetings

CQC Area Review Report and Action Plan

Meeting: 13/03/2018 - East Sussex Health and Wellbeing Board (Item 36)

36 Care Quality Commission (CQC) Local Area Review pdf icon PDF 190 KB

·         Report by the Director of Adult Social Care and Health

Additional documents:

Minutes:

36.1     The Board considered a report on the Care Quality Commission’s (CQC) Local Area Review of East Sussex, along with the comments provided by the East Sussex Better Together (ESBT) Scrutiny Board.

36.2     In response to questions from the Board Members, officers provided the following responses:

·         There has been an improvement in quality of nursing and domiciliary care, albeit not to the extent that was hoped, however, there are nationwide issues with the capacity of nursing homes and domiciliary care organisations. This issue is one of the key causes of Delayed Transfer of Care (DTOC) from hospitals that are attributable to Adult Social Care Departments. 

·         East Sussex County Council (ESCC) has stabilised the nursing home market in parts of East Sussex by significantly increasing fees for nursing homes places, however, further work is needed to stabilise the rest of the county. Additional work is also necessary to strengthen the relationship with the domiciliary care market.

·          A revised bedded care strategy is being developed alongside the Council’s Estate Strategy in partnership with the NHS. There is already infrastructure in place to procure care from the market jointly with the NHS to ensure greater influence in the market.

·         The CQC has changed their methodology for inspecting nursing homes and domiciliary care organisations. The CQC will now focus on monitoring the care providers whilst local authorities will focus on supporting the providers to improve the quality of care they provide.  This change will ensure a more collective approach between the CQC and local authorities and avoid duplicating the inspection role.

·         There is an ongoing review of the intermediate care provided by Milton Grange and Firewood House that will lead to a report to the ESCC Cabinet on 26 June. This report will not include proposals to change these services unless there is a clear picture of viable alternatives that can be provided at lower cost whilst retaining the current service’s capacity, which is necessary to ensure patient flow out of acute hospitals.

·         When the CQC conducted the area review they considered whether ESBT and Connecting 4 You (C4Y) were producing different outcomes. Broadly speaking the systems, processes and priorities are the same, albeit with some differences that were highlighted by the CQC, to ensure that what is offered to patients is consistent across East Sussex.  Previous discussions at the HWB have been clear about the difference of views as to whether there should be 1 or 2 integration programmes across East Sussex, with the Council expressing a clear view that a single programme would make most sense in terms of deploying capacity and ensuring there was a coherent commissioning strategy for the local population. The Council continues to remain open to a single East Sussex approach but only if the partner organisations were willing and there was a clear governance arrangement in place.

·         The ESBT and C4Y community resilience work is designed around building strong links with communities and community voluntary sector (CVS) organisations. This is part of a considerable amount of investment  ...  view the full minutes text for item 36