Agenda and minutes

24.1     RESOLVED – that the minutes of the previous meeting of the Committee held on 19 July 2016 be confirmed as a correct record

25.1     Apologies for absence were received from Councillors Howson and Councillor  Daniel. It was noted that Councillor Buchanan and Councillor Webb were substituting for them.   

26.1     Copies of the reports referred to below are included in the minute book

Report by Director of Communities, Economy and Transport

27.1     The Committee considered a report by the Director of Communities, Economy and Transport regarding the annual complaints report including the Local Government Ombudsman’s annual letter and formal information requests received in 2015/16.

27.2     The Committee RESOLVED to:

1)    note the number and nature of complaints made to the County Council in 2015/16;

2)    note the contents of the Local Government Ombudsman’s annual letter to the Chief Executive; and

3)    note the progress of the Customer Board in the development of a series of measures to improve customer experience

Report by Chief Operating Officer

28.1     The Committee considered a report by the Chief Operating Officer regarding a proposed appointment to the Pension Board.

28.2 The Committee RESOLVED to agree to the appointment of the Pension Board member as set out in paragraph 2.1 of the report.