28.1 The Board
considered a report on Healthwatch East Sussex’s Hastings
Listening Tour.
28.2 The following
additional information was provided in response to questions from
Members:
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The independent evaluation of the Listening Tour
recognised that no other Healthwatch organisation had done a piece
of work as in-depth as this before.
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The CCGs welcome the report as it provides a
richness of information that will build on the JSNAA health profile
of Hastings.
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Healthwatch East Sussex is determined to carry out
another Listening Tour in East Sussex, possibly in the Havens area,
Eastbourne, or rural areas (on a smaller scale). The location will
be determined by JSNAA health profiles; and feedback from the
public, partner organisations, and Healthwatch
volunteers.
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The evaluation has also identified areas for
improvement, such as increasing the number of volunteers who are
willing to go out in the middle of the night to speak with the
street community. Healthwatch is now engaging with partner
organisations who may already have such volunteers to work with
them.
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The number of rough sleepers in Hastings are quite
high – with 43 known to be rough sleeping in the town. The
Seaview Project, (a specialist rough sleeping organisation),
however, has expressed concern that the street community, i.e.,
street drinkers and beggars, are being conflated with rough
sleepers, when in fact the latter are much less likely to
contribute to crime levels.
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Being a rough sleeper has the greatest impact on
physical and mental health, meaning that they may be a small cohort
but are very vulnerable and cost considerable
resources.
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Ex-service personnel in reality comprise a very
small number of rough sleepers. Those who are ex-servicemen often
have very complex needs and are effected by war trauma. The Armed
Forces Network in East Sussex – hosted by Hastings and Rother
CCG – has a silver award for its provision of access to
health and social care for armed forces veterans.
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Homelessness is not just about rough sleeping; a
number of people in Hastings are living in insecure or temporary
accommodation, sometimes long-term, and often with their
children.
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Hastings Borough Council and HR CCG have a number of
new initiatives to tackle rough sleeping and people in temporary
accommodation, but the numbers of both continue to
rise.
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The analysis to 133 online responses to maternity
services gathered as part of the Hastings Listening Tour will
follow the methodology of the previous report of enter and view
inspections of East Sussex Healthcare NHS Trust (ESHT), i.e.,
analysing the responses through a working group comprising
representatives of Healthwatch, ESHT and women who have used the
service.
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The public are becoming more aware that changes are
being made to health and social care at a sub-regional level
– via the Sussex and East Surrey Sustainability and
Transformation Partnership (STP) – and that Healthwatch East
Sussex will begin to build in awareness raising of the STP into its
consultation and engagement work with the public.
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The new leadership of the STP is likely to move
forward the development of the STP, which has for a while been
relatively quiet. Local place-based plans – ESBT and
Connecting 4 You – have been established as the appropriate
level at which to engage with the public about any changes brought
about by the STP, along with local partnership
organisations.
28.3
The Board RESOLVED to note the report and thank Healthwatch East
Sussex for producing it.